Noom Reviews - What Is It?
Noom is a company that offers clinically proven, customized 16-week courses that are claimed to help you lose weight and reach your long-term health goals without dieting. All of the plans were designed by a team of licensed medical doctors, nutritionists, health coaches, and clinical exercise specialists. The company realizes that sticking to a diet plan can be very hard for most people, which is why they decided to create proprietary behavior change programs in cooperation with world-class experts in motivational psychology. You are promised to get the necessary drive, enjoyable experience and long-lasting results. Noom says that they have been working with more than 45 million people over the past ten years and, according to their statistic data, 84% of users finish their program, 83% of diabetics control their glucose, 73% saw reduction in the risk of diabetes, 64% lost 5% of their body weight, while 60% of users mange to maintain this weight loss for more than a year. However, we need to check whether this statistics has anything to do with reality further in this review.
It is never late to start living a healthy life, but will Noom help you to do it in an effective and safe way? You are said to perform a few simple steps. First, you will need to sign up for an account and define your goals. Then you will need to complete certain activities with your personal goal specialist and professional health coach. Finally, track your progress. Is their system as easy to use as advertised? You can check it only by signing up for a Noom membership. But can you expect delivering meaningful and lasting weight loss results? These are some of the questions we are going to answer in this review but at first let us take a look at the company behind these mysterious programs. Noom, Inc. is based out of NY, NY. They held a B-rating with the Better Business Bureau with more than fifty closed complaints. No details were available. The company has been in business since 2014, so they have a quite small experience yet. Noom was co-founded by CEO Saeju Jeong and President Artem Petakov. The latter previously worked as a software engineer/tech lead for Google and co-founder and CTO of WorkSmart Labs. Saeju worked as a networking administrator for L.C. Tek, Inc. and a steering committee member for the Ministry of Science, ICT and Future Planning of South Korea. Generally, the company is not reputable of popular in the USA.
Customer Reviews - Does Noom Really Work?
Before we proceed to customer reviews about their experience with the company, let's take a look at how Noom works. As it was already mentioned, the first thing you will need to do is to sign up for a Noom account, then you will visit their official website and enter the amount of weight you want to lose, your current weight and height, gender, and age range. Indicate how healthy your lifestyle is and whether you are at risk for any health conditions like stroke, heart disease, high blood pressure, osteoarthritis, diabetes, kidney disease, and so forth. You will need to answer many other questions that are supposed to help Noom create the best course for you. You will need to choose a membership term, any dietary restrictions, physical limitations, or food allergies. Finally, you will need to confirm that you are ready to dedicate to Noom ten minutes a day. Since that moment, you will get access to a health professional who will provide psychological support to you, a full customized plan, 24/7 personal and group support and award-winning app available for Android devices and iPhone.
Noom offers two 16-week programs: Diabetes Prevention and Healthy Weight. Both plans are said to empower users to reach their goals by supporting healthy physical activity habits and eating patterns. The Healthy Weight program involves some other aspects of wellbeing, namely stress management and sleep, while the Diabetes Prevention plan focuses on helping dieters lose 7% of their body weight. The latter goal may be not healthy for some people, though. After completing the sign-up process on the company's site, you will be sent a text message with an activation link for you to download the app, where you will be able to log meals/food/calories, blood pressure, blood glucose, exercise, and weight. You will be also able to track meals and browse healthy recipes. You can message your Goal Specialist and Health Coach for customized support.
Taking into account the fact that Noom has been in business for four years already, it has not so many customer reviews. TrustPilot contains only 24 testimonials from customers with an average rating of just two stars. It is a very low rating. The most common complaints revolved around dissatisfaction with course material, less-than-stellar customer support experiences (difficulty canceling memberships), ineffective weight loss, difficulty of use, little useful information, and unhelpful coaches. In several cases, a company representative responded the customers in an effort to help when they asked about it. Writing for Food and Nutrition Magazine, Marisa Moore, MBA, RDN, LD reported that Noom offered some benefits (the ability to log information, keep calories in view, set reminders, and integrate with services like GoogleFit and HealthKit). It was concluded that, Noom could be a good app for starters but not for experienced dieters. The customers of the company also provided their feedback on iTunes and Google Play, collectively giving the Noom app an average rating of three stars. Some users did not find it useful, while others found it to be motivational. Some complaints referenced customer support issues, bugginess, and limited feedback from coaches. Let us take a look at the actual customers' reviews left online.
"I signed up for Noom four months ago. The first two weeks were free, but once I was in for 14 days, my credit card was charged. After that the coaches started not to commit to their end of the deal. The program started sending me random stuff like "how did you sleep?" instead of helping me to change my patterns. My personal coach hasn't contacted me for a month already. 1200 calories a day are too restrictive for me. It is not worth the money it costs"
"I started out with noom very enthusiastically, thinking that I could text someone if I have a bad day. My experience was the opposite! My coach said that she would be in touch on Tuesday but she was not there until Friday. I asked her where she was and received her reply like "oh, that was my fault." When I told her I needed more of her assistance she set another date but again wasn't there. Guys, save your money! Download a free calorie counter app"
"Initially, Noom seemed to have what I needed including a personally-designed workout and meal plan. I was eager to start a new online diet/nutrition program. So, I dived right in with the plan and even paid extra $70 for the personal workout and meal plans. However, these were too generic and not personalized at all. I could pull the same information from the internet for free. They did not provide me with meal plans. Save your money"
Where To Buy Noom?
New members are eligible for a free 14-day trial but you will need to choose one of the provided options during signup. Monthly plan will cost you $60. Two-Month Plan is priced at $50 per month, while Four-Month Plan can be ordered for $32.25 per month. As soon as your trial finishes, you will roll to your chosen plan and pay the fee automatically. You can reach the customer service by calling or through their website's contact form. The product isn't available on Walmart, Amazon or GNC.
My Final Summary
Choosing an effective and safe weight loss program starts with consulting an experienced healthcare professional. If your doctor allows you to start this or that weight loss program, you should remember that it is important to set your weight loss goals and combine them with the ongoing feedback and behavioral treatment. Noom does not seem to be a customized weight loss journey. Based on many customers' reviews, it doesn't meet users' needs and preferences. A positive feature is that the company provides its customers with the chance to try their service for free for 14 days. Most people say that it is not worth the money it costs. Taking into account all pros and cons, I cannot recommend Noom.
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